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There are many products available to help you add e-commerce capability to your site. Factors to consider in making your selection include:

  • Cost (purchase price, monthly costs, cost of hosting and support)
  • Features offered
  • Support provided
  • Compatibility with your back-end systems (inventory, shipping, AR/AP)
  • Reliability of the software and/or hosting
  • Whether the company is likely to stay in business and continue to upgrade their product

Solutions fit into two broad categories: those that are web-browser-based and those that aren't. These categories are summarized below:

Browser-based software
Standalone software
Software runs on the web and is managed by the company that offers the software. Software to design the site is installed on your computer and the commerce engine is installed on your web server.
Monthly fees ($20-300 or more), and often a per-transaction fee too. The more features you get, and the more products you sell, the higher your fee. Purchase software up front ($200-1,000 or more). Might offer add-on features for additional cost.
Examples: Yahoo! Store, Earthlink’s TotalCommerce, ShopSite, and MonsterCommerce. Miva Merchant, CartIt, and EasyCart. At the high end ($1,000-1 million) are products like IBM’s WebSphere Commerce and Microsoft’s Commerce Server.

Advantages

  • Little or no technical knowledge is required. The tool will walk you through the process of creating a store one screen at a time.
  • Software upgrades are done for you.
  • You have complete control over the look and feel of your site.
  • Templates are often provided to help you get started.
  • Allows you to upload data for many products at once.
Disadvantages
  • There is often little design flexibility. While you can usually change colors and fonts, your store is likely to look like others.
  • Ongoing monthly fees.
  • Knowledge of computers and html is required.
  • You are responsible for purchasing and installing upgrades.